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FREQUENTLY ASKED QUESTIONS

HOW LONG IS THE ORDER PROCESSING TIME?

We will ship the goods out in 3-5 days and you will get in 1-3 days depending on your postal code. Members who ship their orders within Singapore should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

WHAT ARE THE PAYMENT METHODS AVAILABLE?

At the moment, we only accept Credit/Debit cards and Paypal payments. CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT? Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal. By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed. For more details, click here to see how Paypal works for you.

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